M3 Engineering Manager
I guide a team of ICs to deliver business, and customer impact with support from my manager
범위
소유권 영역 및 자율성/모호성 수준
- I lead the activities of my team, with guidance from my manager, towards execution on well-defined projects in support of quarterly goals.
협업 범위
조직의 범위 및 영향력 범위
- I work primarily with my direct team and cross-functional partners (eg. product, design, QA).
영향력 레버
Organizational levers typically exercised to achieve business impact
- I empower and unblock my team to deliver impact by establishing efficient processes and operational cadences, leveraging appropriate asynchronous and synchronous methods, and holding my team accountable while cultivating a healthy team environment.
🏆 결과
영향력
- I act with a bias for action, and lead my team to deliver high-quality work that will add the most value for our business and customers
- I redirect my team's focus if our results aren’t moving the needle for our business/team goals or serving the needs of customers in a meaningful way
- I get work to a simple place by focusing on the heart of the problem, prioritizing the right things, and minimizing unnecessary work
- I am responsible for ensuring that results do not come at the expense of long term growth, retention, or psychological safety
- I am ultimately accountable for the consequences of my team’s technical decisions, and for achieving the right architecture and tradeoffs to reach and maintain high engineering throughput.
오너십
- I proactively follow through on my commitments and take responsibility for my work, and the work of my team
- I think a step or two ahead, and help my team solve the right problems before they become bigger problems
- I take accountability for my and my team's decisions, mistakes and help my team learn from them to prevent them in the future. I embrace and share the learnings with others
- I escalate appropriately to ensure the team is unblocked, and help them learn how to unblock themselves
- I involve my team in the discussion of “what to build” and not just the “how to build”, creating a sense of ownership for the end results.
의사 결정
- I identify and gather input and customer insights from others to make informed decisions, balancing value for the customer with other business goals
- 나는 적시에 결정을 내리고 고객의 신뢰를 저해할 수 있는 결정을 내리지 않습니다.
- I understand the implications of decisions and adjust my approach based on the impact and risk
- I escalate appropriately when I need help with a decision about my team's deliverables or priorities
Operational Excellence
- I set team priorities, goals, and expectations at the right altitude and hold my team accountable for progress against them
- I run efficient processes and operational cadences, leveraging appropriate asynchronous and synchronous methods, to get to the right outcomes
- I build healthy partnerships with stakeholders and teams with whom my team has long-lived relationships
- I am learning about how to best support my team in maintaining their well-being and respect work/life boundaries in line with Dropbox’s virtual work practices
🌟 방향성
민첩성
- I embrace change and am enthusiastic about new initiatives
- I help my team navigate ambiguity and remain resilient through change, by staying calm under pressure and taking care of my/my team's overall well-being
- 나는 한 번에 한 걸음씩 앞으로 나아가기 위해 더 큰 목적, 목표, 원하는 영향에 집중함으로써 모호함을 극복합니다.
혁신
- I have a growth mindset and a pursue ideas that challenge conventional approaches while seeking opportunities for improvement
- I encourage my team to have a growth mindset and experiment with new approaches and help them learn from failures, and own the outcomes
- I find new ways of utilizing customer feedback to influence my teams' plans
전략 및 변화 관리
- I define my team's priorities and secure buy-in from partner teams with the help of my manager
- I strategically prioritize between running the business (KTLO), foundation, and new initiatives to optimize for execution over the long-term
- 나는 나/팀의 전략에 대한 흥미를 불러 일으킵니다.
🌳 역량
개인적 성장
- I have self awareness, and empathetically connect with others
- I proactively work on self development knowing my strengths, and seeking new feedback
- I drive discussions with my manager about aspirational goals and seek out opportunities to learn, and grow
- 나는 공감과 이해로 다른 사람들과 소통합니다.
- I invest time and seek out opportunities to learn and grow into a better manager and leader (e.g., PGP, Dropbox-offered training, leveraging perks allowance etc.)
팀 발전
- I foster the career growth of my team by seeking challenging, impactful work for all members of my team based on their unique skills, strengths, backgrounds and working styles. I give opportunities to work on next-level assignments that demonstrate readiness for promotion when appropriate
- I provide timely, direct and actionable feedback and coaching to my team in an empathetic manner, to drive high performance and career growth
- I celebrate and reward the variety of contributions expected of engineers, not just high-profile projects, but also reducing toil and improving team cohesion
Hiring and Talent Development
- I attract and hire across a broad range of backgrounds, experiences, locations and strengths
- I actively work to engage and retain Dropboxers and establish the right mix of talent and experience on my team
- I set clear expectations and address performance issues with support from my manager
Organizational Design
- I am learning how to think about the talent on my team strategically: how to create equitable growth opportunities for team members while addressing gaps and risks through recruiting, training, internal mobility, and performance management
- I structure my team so the right people are in the right roles with clearly defined responsibilities, and expectations. In consultation with my manager, I ensure projects are staffed appropriately to set them up for success, placing my strongest technical leaders where they are the most needed and impactful
🌈 문화
협업
- Dropbox 핵심 가치를 홍보하고 모범을 보이며 솔선수범합니다.
- I build relationships across teams and help them get to win-win outcomes
- 나는 사려 깊은 질문을 통해 생산적인 갈등에 참여하고 내 관점을 말할 용기를 가지고 있습니다.
- 나는 비난을 피하고 올바른 문제를 해결하며, 의사 결정을 진전시키기 위해 필요한 경우 동의하지 않더라도 헌신합니다.
- I manage conflict with empathy in mind
조직의 건강
- 나는 다양한 관점에 귀를 기울이고 말과 행동에서 편견을 없앱니다.
- I help foster effective communication across my team and promote inclusive meeting culture
- I create an inclusive environment for my team where it’s safe to speak up
- Dropbox 다양성 약속을 규칙적으로 실천합니다.
- 팀의 효과적인 협업을 돕는 가상 우선주의 모범 사례를 지지합니다.
- When I become aware of any lapse in my team’s culture, I communicate and follow through on plans to correct and prevent recurrence of the lapse
- I am aware of my public presence and actions and their influence on the people around me and Dropbox’s culture
- I help shape the Dropbox engineering culture through my involvement with activities outside of my team
커뮤니케이션
- I communicate with clarity, brevity, and tailor my message to my audience
- 나는 적극적으로 정보를 공유하여 관련 이해관계자들이 정보를 얻고 의견을 조율할 수 있도록 돕습니다.
- I champion my team, and team members with others at Dropbox, including leadership
- 해결되지 않고 있는 중요한 문제가 있다면 불편하더라도 중요한 대화를 시작합니다.
문화 리더
- I create an environment of psychological safety to support connection, empathy, and healthy conflict with support from my manager
- I hold team members accountable to actions that uphold Dropbox core values and support our engineering community
🦉 기술
소프트웨어 설계
- 다른 팀원이 작성한 설계에 대해 양질의 피드백을 제공할 수 있으며, 선택 사항을 확고히 하고 잘못된 가정을 드러낼 수 있는 심도 있고 통찰력 있는 질문을 할 수 있습니다.
- I encourage ways to simplify systems. I prioritize work that will lead to lower maintenance and costs with meaningful and measurable impact.
- I preemptively identify technical risks before they jeopardize the project.
- I resolve cross-team dependencies earlier to ensure the successful execution of the project.
- I discourage re-inventing the wheel by leveraging other Dropbox solutions or off-the-shelf solutions with the possible trade-off in mind.
비즈니스 통찰력
- 학습을 늘리고 업무/우선순위를 정하기 위해 경청 세션(올핸즈, 분기별 비즈니스 업데이트 등)에 참여합니다.
- Dropbox의 조직/팀 구조와 팀 간 협업 방식에 대한 실무 지식을 갖추고 있으며, 파트너 엔지니어링 팀과 독립적으로 협력해 코드 검토 및 엔지니어링 설계를 진행할 수 있습니다.